How we helped tell a housing success story

James and Georgia Brand at home in Cranbrook with their children John and Robert

“I’m delighted with the new development that’s being built in xxx. It’s a huge success story which local people and partners can be proud of.”

How many times have you read – or written if you’re a comms person – something like that and really taken it in? 

Like ‘transformation’ or ‘ground-breaking’, such words can be used so often that they start to mean very little.*

Then there are projects like Cranbrook in Devon, where slogans don’t do justice to what’s happening on the ground. Based on the fringes of Exeter, when complete, Cranbrook promises to include around 6,000 homes, schools, a town centre and a host of other amenities and jobs.

After more than 20 years in gestation, building work started in 2011. Now residents live in more 800 homes and the primary school which opened in 2012 has more than 300 kids.

That this has happened in the face of the downturn is remarkable, and every time I visit I’m amazed at the progress.

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Media say old habits remain with ‘new’ PR

It’s beyond doubt that PR has changed massively, and continues to do so, thanks to the opportunities created by digital communications and the diversification of traditional media.

CIPR president-elect Stephen Waddington asked a room full of comms people at the South West Communicators’ Conference in Bristol recently how many had bought a newspaper that morning, and only one confirmed that they had.

It’s possible that some people in the room were too busy on their tablets or smart phones to notice the question. But he made the key point; the media is changing rapidly and communicators must respond to this.

Many operators in the South West are rising to this challenge with some great work, as Bristol agency Spirit demonstrated with its support for the Gromit Unleashed campaign in the city.

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Traffic tweets make the news

I was one of a group of commuters who took to Twitter after being held up in traffic caused by a survey on the way into Bristol this week. I set off early yesterday to start a busy week and hit an hour-long crawl coming off Wells Road as drivers were ushered onto the roadside and asked to complete a census.

I was late, and not happy, and my tweet said as much.

I wasn’t the only one to do this, as the Western Daily Press and Bristol Post reported today.

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People aren’t grieving when retweeting celebrity comments

Celbrity death tweet

I’ve been reading about something called Celebrity Death Twitter Harvest, or the tendency for people to express collective sadness on social media when someone famous dies.

The recent death of Dad’s Army star Clive Dunn led The Guardian to ask today why celebs (or anyone who tweets) mark the passing of someone famous with such a tribute. Well, it contributes to the conversation taking place in the Twittersphere for a start. And it’s easier than buying flowers.

I’ve always thought some of the tweets seem insincere, but it doesn’t stop me from doing it to acknowledge the death of someone who has made an impact on my life. And doesn’t this go with the territory?

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When ‘allegedly’ means ‘blatantly’ on social media

Social media users were quick today to judge this unpleasant tirade on a London tram – and who can blame them? It’s not clear what causes the rant from the woman with a child on her lap, but it seems that she was at it for long enough for a fellow passenger to film her and post the clip on YouTube.

Tens of thousands of views later, the woman is trending on Twitter and in the media spotlight after having been arrested by police investigating the incident.

The reaction to the outburst on social media contrasts with the way journalists have treated it, despite having access to the same material.

Note the use of the word ‘allegedly’ in The Guardian’s report of the incident this morning, appearing to show restraint as a police investigation takes place in the background, even though anyone who sees the clip will surely come to a quick conclusion about what’s happened.

It highlights a key difference between news journalism and social media and the way they reflect on the world. In the news, the woman ‘allegedly’ makes racist comments because she has not yet been convicted of anything and newsdesks are mindful of Contempt of Court legislation. To those sitting in judgement on their laptops and iPhones, such phrases can make the old media seem flat-footed. How much more blatant can one get? Well, only time will tell.

Either way, most people agree it’s pretty disgraceful (if genuine) and will hope the police bring the case to a quick close.

Will Twitter tackle ‘turgid job aps’?

Local newspaper editor Alan Geere seems like a man who hates time wasters. The editor in chief of the Essex Chronicle Media Group has become so sick of ‘wading through turgid letters of application’ from job seekers that he’s asking people to keep it short and apply for vacancies using Twitter.

On his blog, he said: “I’m fed up wading through turgid ‘letters of application’ and monstrous CVs outlining an early career in retail handling and a flirtation with the upper slopes of the Andes.

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