Listening to your stakeholders, or out of the loop?

Public relations has come to mean quite a few things to different people. It’s a broad, ill-defined discipline covering an array of skill-sets.

Despite this, the core principles that underpin what we do are consistent. Chief among those is one that distinguishes good work from truly fantastic results, which can put organisations at the heart of conversations that matter to them.

This is, quite simply: understand your audience.

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Reputation matters: how developers can build trust in their work

Without putting too fine a point on it, developers’ reputations have had a challenging year.

I’ve been to a few public meetings lately where they’ve been criticised. It’s always been like this, especially when people don’t want development in their areas.

But it feels like the volume and tone of criticism has changed over the last year, as a growing range of issues has hit the mainstream. Land banking, executive pay, leasehold concernsviability assessments and worries about the green belt are all in the headlines.

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New year, new hopes and engagement approaches

This Christmas was a good moment to reflect on what happened in 2017 and make plans for the year ahead.

Unusually for us, we haven’t travelled beyond Bristol this Christmas. Spending the festive break in Somerset provided an opportunity to really think about these things, as well as spend time with family and friends.

The last 12 months have been a hell of a time for me; memorable, challenging and exciting. It was a bit stop-start, with the snap general election disrupting projects whilst providing a new level of uncertainty for a government already absorbed by Brexit. Anyone remember ‘strong and stable’? It didn’t go well when the PM visited the South West and was a new low point for drab, one-way political campaigning in this country. It all feels like a different era now.

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How social can fuel great local conversations

“The profession is polarising between those practitioners that are cracking on and using new forms of media to engage publics in two-way dialogue and those that continue to spam journalists with press releases.

“The former have a great future in the business. The latter will be out of job within a generation.”

Stephen Waddington (@wadds) on the future of PR

After thousands of discussions, the West of England’s #WEbuildourfuture consultation ended yesterday (Friday 29 January).

This was an important and challenging conversation about housing and transport for the area’s four local authorities. Where 85,000 new homes should go and how transport should work are complex and thorny issues, with many differing and competing opinions. The last three months have seen the councils engage in genuine and thought-provoking exchanges. I hope it demonstrates the good practice Steven Waddington refers to in his quote above.

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Transport campaign toasts success

I was really pleased to see the West of England named today as one of a handful of areas to benefit from government funding to encourage increased use of electric cars on our streets.

Colleagues were among this morning’s gathering to welcome Transport Minister Andrew Jones’ announcement of £7.5m to fund more local charging points.

It was especially satisfying because we supported this bid with an excellent campaign which demonstrated strong public appetite in the West of England for government investment in infrastructure for plug-in cars.

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No predictions, just 3 hopes for 2016

If you’ve read any posts, columns and opinions about 2015, it would be easy to think that last year was a bad one.

People of Columnia have a negative tendency, but it seems that there’s plenty to trouble us. Terrorism, austerity, economic under-performance, migration, Europe and runaway house prices all point to a bad year.

I’ve also had many conversations about ‘leadership failure’ over many of these issues. It seems that people have had enough of being soft-soaped. This was demonstrated in Jeremy Corbyn’s extraordinary victory over the ‘Westminster elite’ in the Labour leadership campaign. It was also expressed in nastier ways through trolling and threats dealt out on social media.

Opinion formers have an appetite for predictions at this time of year. After so many people called the big events wrong in 2015, it’s daft to attempt it for the coming year.

I want to be optimistic and set out some hopes for 2016. Some relate to national issues, others are more local and there’s a personal one too. All are important to me and, if they happen, it should be a good year.

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