Change to build community trust

This post first appeared on the TCPA’s blog series about trust in the planning process. Thanks so much to them for asking me to write something.

Public trust is a powerful concept, that’s beset with fuzziness and contradiction.

We instinctively know if we trust a person, organisation or process, but can’t always clearly explain why.

Leaders universally agree that trust matters, yet don’t pay enough attention to maintaining it. Like a football referee, many don’t fully appreciate its importance until something goes wrong.

I’m sure that most planning and place-making professionals appreciate how volatile trust can be. If you’re in any doubt, here’s a reality check: the sector faces a crisis of confidence amongst the people upon whom its legitimacy depends.

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#PlaceIndex webinar catch up: engaging communities after the pandemic

Industry leaders discussed our inaugural Place Index report at a webinar organised by Social colleagues today (14 May 2021).

It was an enjoyable and fascinating discussion chaired by political journalist Geri Scott, which covered key issues raised in our recently published report. I was on the panel discussing topics including ‘levelling up’, engaging young people about the future of their areas and building trust in the development process.

My heartfelt thanks go to colleagues for organising the session and for working on the report over recent months. It’s been seen by loads of people, been well picked up in the media and was great to work on. I hope those reading it find it useful.

Thanks also to TCPA’s Fiona Howie, MOBIE’s Mark Southgate and Ahead Partnership’s Stephanie Burras CBE for joining the panel today. We had some great feedback and want to do something like this again soon. If you attended and asked questions, thank you too. I hope to see you in person at a future event before too long.

You can catch up on the webinar below. It lasts for about an hour.

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Why engagement needs to change

A well-used phrase of mine – which bewilders my kids – is: if a tree falls in a forest and no-one’s around to hear it, how do you know it’s fallen?

It’s not intended as a philosophical question. In a work context, it’s used to stress the importance of letting people know what you’re doing, rather than just doing it and expecting a response.

So, if you’re creating a website, let people know it’s there. If a council makes plans that affect people’s lives, telling them early and offering a chance to feedback should be part of that process.

Sounds obvious, doesn’t it? It is to us, and colleagues and clients work every day to engage the public on important things that affect their lives.

Looking more widely, however, there remains a gap created by complexity and exacerbated by a lack of awareness.

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Devolution deal or no deal?

Bristol

“This [deal] puts us in the Premiership in terms of major city regions in the UK. It’s going to be good for the whole population in terms of jobs, housing and transport.

“It also addresses some of the issues such as poverty, fairness and equality.”

Bristol’s elected mayor George Ferguson, 16 March 2016.

A conversation about how the West of England can take control of its destiny may be starting to happen. And not before time.

After years of discussions, a devolution deal with Government promises to give the area’s local authorities more power over important issues like housing, transport, planning and skills. If ratified, it would unlock ÂŁ1bn for local growth projects and provide councils with clout to make a bigger difference in these areas.

But there’s a sticking point for some that could derail the deal before it gets going. The government wants to see a ‘metro mayor’, who would chair a combined authority to oversee a joined-up response to the way these major matters are managed. Given the level of concern about this, it’s not certain that all councils will sign off on the deal.

This presents a potentially embarrassing situation where the councils who have shaped the deal on the table may reject it in the final event.

It raises serious questions about how the West of England can build on its success as other areas steam ahead.

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