I was definitely hasty this weekend, when I blogged that the media overplayed the impact of the bad weather. They went a bit heavy on the blame game (as always), but things have definitely got worse since then, with today seeing the heaviest day’s snowfall in decades in some areas. Christmas plans have now been wrecked for many.

Having listened to the news, seen and heard from people about how ‘we’ are coping, there are two communication-related issues that hit home like a dose of frostbite.

Continue reading “Chill brings good (and bad) comms to fore” →