Ben Lowndes #viewsoncomms

A perspective on PR, development and life in the South West

Town hall tweets bring budget straight to public

Cornwall Council’s emergency budget meeting last week identified millions in savings, and interest in this was understandably high.

Public sector communicators often wrestle with the question of how best to inform the public about key decisions which impact on the services they receive.

In the spirit of openness, the council, local media and elected members have used Twitter to send ‘real time’ information about the decisions (the budget was supported by 60 votes to 39), political reaction and a mischievous flavour that social media is more adept than newspapers at providing.

Whether most people find the snippets of information shotgunned from many sources entirely useful or informative is, of course, a moot point. But it’s impossible to know the answers to this issue without at least asking the questions first (and giving it a go).

This activity, a webcast of the meeting (to be released soon), information on the Council’s website and ‘tradtional’ media relations underlines a commitment to ensure that people are informed in the best and most timely way possible.

It’s that commitment, rather than embracing one ‘tool’ over another, that should be welcomed by local people. I am sure many of them find the tweets of the council (@CornwallCouncil), the Western Morning News (@thisiscornwall) and local councillors worthwhile and engaging.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Creative Business News

News, views and opinion from the UK's most creative region


from the National Trust archaeology team in the Stonehenge & Avebury World Heritage Site

a blog about adapting to the digital age

Colin Wiles

Commentary on current housing and planning issues

4,000 bricks

A place for housing, communications and political debate

AdeCapon's Blog

All things digital, marketing, football and happenings

John Wade

Joining up the planks

Simon Rogers

Data journalism and other curiosities

David Higgerson

Journalism, online, random thinking

Connecting Social Care and Social Media

Sharing resources to promote the use of Social Media in Social Care

John Popham's Random Musings

"Just trying to matter"

nick atkin

A collection of random views on housing, technology & running

Guido Fawkes

Parliamentary plots and conspiracy

Council Homes Chat

Busting myths about Council Housing by providing a platform for people's stories/experiences #CouncilHomesChat #SocialHousing

Hel Reynolds - creative comms and marketing training

Think like a creative, plan like a strategist


Policy Politics Place

Heritage Calling

A Historic England Blog

Housing Comms

A platform to share all things housing comms related

Ben Black's Blog

Simple stories about communications. My ideas, tips and thoughts

Government Digital Service

Putting the public first in delivering digital public services


The communications team behind Bromford

Dan Slee

Social media, PR and digital communications in the public sector from the co-founder of comms2point0

Paul Taylor

Social Innovation. Customer Experience. Service Design

%d bloggers like this: